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New FACTS/ParentsWeb Login Requirements

New FACTS/ParentsWeb Login Requirements

There have been some important updates regarding the management of FACTS accounts.

  • Cornerstone is no longer able to assist with account access or login issues. All credential management must now be handled directly through FACTS. If the automated on-screen steps do not resolve your issue, please contact the FACTS dedicated support team directly by phone at 866-441-4637.
  • Passwords must now be at least 12 characters long and contain at least one capital letter and one special character.
  • Required Two-Factor Authentication (2FA) for parents.

Click here to learn more.

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